Privacy Notice

This Privacy Policy is provided pursuant to Art. 13 of Legislative Decree 30 June 2003 no. 196/03 (updated to the Legislative Decree 151/2015) (hereinafter also the “Privacy Code”).

Implementing the registration procedure, users communicate voluntarily to GLASSADVISOR GMBH SRL (also, the “Company”), who is the data controller, their personal data.

The personal information provided by users through the registration procedures to our services will be processed in accordance with the data protection principles established by the Privacy Code and other applicable regulations.

The provision of data is optional; however, failure to provide the data classified as  mandatory and marked with the relative symbol of recognition, will prevent proper registration to our Website (the “Website”) and the possibility to use the services provided by the Website and reserved to registered users.

For any questions regarding this Privacy Policy or our use of your personal data, cookies and other similar technologies, please contact us via email at, or write to the following address: GLASSADVISOR GMBH SRL, with registered office at Via Orazio n. 19, 39100 – Bolzano (BZ).

Purpose of data processing

The personal data collected with this registration is processed in order to provide access to services provided by the Website and/or the related glassAdvisor software and is reserved to registered users.

In the event that the user has given consent at the time of the activation of the service or in a second moment,  until revocation of the same, your personal data may be processed by GLASSADVISOR GMBH SRL to send commercial communications on our or third party products and services, even by automated means, for the purposes of direct sales as well as for sending market research and surveys.

GLASSADVISOR GMBH SRL shall be authorised to treat this data in aggregated form, in compliance with the measures established by the Privacy Authority and by virtue of the specific exemption from consent provided by the same Authority, for analysis and electronic processing (e.g. classification of the entire clientele in homogeneous categories for levels of services, consumption, expenditure, etc.) intended to periodically monitor the development and performance of the Company’s activities, improve services, design and implement commercial communication campaigns.

GLASSADVISOR GMBH SRL will also use your personal data for administrative and accounting purposes and for the execution of the contractual obligations, even through external professionals. The e-mail address will be used, in accordance with Art. 130, paragraph 4, of the Privacy Code, even for the direct sales of products or services similar to those already purchased by the user/customer.

Data Controller, Manager and methods of data processing

GLASSADVISOR GMBH SRL processes all personal data received through the registration procedures for our services by automated tools for the time strictly necessary to achieve the purposes for which it was collected.

In order to prevent data loss, abuse, incorrect data use and unauthorised access, the Data Controller has implemented specific security measures.

Personal data is recorded and stored on electronic databases owned by GLASSADVISOR GMBH SRL, with registered office at Via Orazio n. 19, 39100 – Bolzano (BZ), the Data Controller, and will be kept on the servers in the territory of the Countries belonging to the European Union (EU) in compliance with the data protection legislation.

GLASSADVISOR GMBH SRL processes personal data through its representatives, responsible for managing the Website and marketing activities.

The Data Controller is: Netten Snc – Via Pieregrosso, 54, 20060, Pozzuolo Martesana (MI) VAT no. 06940830968.

Right of access to personal data and other rights (pursuant to Art. 7 of the Privacy Code)

The user may at any time exercise their rights under Art. 7 of the Privacy Code, including the right to access their data and obtain an update or cancellation for violation of the law, to object to the processing of data for the purpose of sending advertising material, direct sales and commercial communications and to request the updated list of data controllers, by written notice to be sent to: GLASSADVISOR GMBH SRL, with registered office at Via Orazio n. 19 30100 Bolzano (BZ), or by sending a PEC to:

Third party advertisements

GLASSADVISOR GMBH SRL accepts third-party advertisements on the Website, in various forms: banners, email campaigns, promotions, sponsorships, etc. For the purpose of sending commercial and advertising information as close as possible to the area of interest reported by users who have agreed, the Data Controller may offer advertisers: (i) the ability to optimize their advertising investment using profiling, in anonymous and aggregated form, of the user data; (ii) periodic reports on the results of advertising campaigns, providing summarized, aggregated data of openings and clicks obtained through a tracking system using “cookies”. In no event shall the Data Controller provide to any third party disaggregated or individual personal data, or allow any third party to communicate directly with the users.

Newsletter service

The newsletter is sent by e-mail to those who make specific request by filling out the form on the Website and authorizing the Company to process their personal data. Providing personal data is optional. The refusal to provide data will make it impossible to benefit from the newsletter service. To stop receiving the newsletter, click on the “Unsubscribe from Newsletter” button at the bottom of each email you receive.

Cookie Policy

This information is provided by GLASSADVISOR GMBH SRL, Data Controller of the Website (the “Website”) pursuant to Articles 13 and 122 of the Privacy Code, taking into account the Order of the Privacy Authority of 8 May 2014 on the “Identification of the simplified modalities for information and the acquisition of consent for the use of cookies” (published in the Official Journal n. 126 of 3 June 2014).

What does “cookie” mean and what are they used for?

A cookie is a text file that is stored on computers, tablets, mobile phones, and on any device used to browse the Internet, able to store user browsing information and preferences. Some cookies may be used, as better shown below, to make navigation easier and customize your experience on our Website, allowing the user to be identified at the time of use of the Website and use online shopping carts, they can also tell us which parts of our Websites are visited and help us evaluate the effectiveness of advertising and to analyse user behaviour to improve our communications and our products.

While browsing we may collect information about the traffic flow rate and the visits to the pages of the Website. Any information obtained through cookies,  will be treated and stored safely.

The purpose of using cookies is to personalise your access to the Website, optimizing navigation and the functioning of the same, improve our services and provide content and/or advertisements related to user preferences.

GLASSADVISOR GMBH SRL (hereinafter also the “Company”) complies with the provisions of the Privacy Code, as amended by Legislative Decree of 28 May 2012, n. 69, as regards the European directive 2009/136/EC and Legislative Decree 151/2015.

Types of Cookies

Cookies can be classified into:

o   Session cookies: which are removed when the user closes the browser and, therefore, have a limited duration which is restricted to your visit;

o   Permanent cookies: which remain in the device used to browse the Internet for a certain period of time. These cookies have expiry dates and, therefore, their duration varies depending on the cookie that is used.

o   Owned Cookies and Third-party Cookies: depending on whether they belong to the owner of the Website or to a third party.

Cookies used by the Website

The company and its service providers may use the following types of cookies:

Essential cookies: these cookies are essential for the Website and for the provision of services online. For example, we along with our service providers may use these cookies to confirm the identity of our users when they use the Website and our applications, to provide them with our services. Cookies also help us to apply our Terms of Use, to prevent fraud and ensure the safety of our service.

Functional and performance cookies: these cookies are not essential, but help us to personalize and improve your online experience with glassAdvisor. For example, they help us to remember your preferences and to avoid you having to re-enter the information you have already provided (e.g. during registration). We also use cookies to collect information (such as the most popular pages, conversion rates, statistics on the viewing of content, access through banners and other information) on the use of the glassAdvisor service by users so that we can improve and customize the Website and our service and conduct market research. Deleting these types of cookies will limit the functionality of our service.

Advertising cookies: these cookies use information about your visit to this Website and other websites, such as the pages you visit, your use of our service or your response to advertising or email, to send advertisements of greater interest to you. This type of advertising is called “Interest-based advertising.” Many of these advertising cookies associated with our service belong to our Service Providers.

Third Party Cookies and Social media cookies

The Website may permit the use of cookies by third parties who may collect information on the user’s movements on the Internet and, in particular, within the same Website.

In addition, some pages on the Website are characterized by the presence of so-called social plugins, which allow you to share our content on social media networks like Facebook, Twitter, and YouTube.

Third-party cookies are not under our control and, therefore, for more information about how the Third Party uses cookies, please visit the website of the Third Party whose web addresses are mentioned below where you can find the different policies and management methods of Third-party cookies:


“Cookies” policy

At any time, you may refuse to accept all or some of the cookies used on the Website in the following ways.

Cookies policy changes

GLASSADVISOR GMBH SRL reserves the right to make changes to this cookie policy. The user agrees to be bound by any such future revisions and is committed, therefore, to periodically visit this page to be informed of any changes.

Social networking buttons and widgets

The social buttons are the “buttons” on the site depicting the social networks icons (e.g. Facebook, Linkedin, YouTube, etc.) and allow users that are browsing to interact directly with social platforms with a “click”.

The social buttons used by the Website on the “Contacts” page are links that refer the Owner of the account to social networks depicted. Therefore, by using these buttons third-party cookies are not installed on the Website. However, the links are shown where the user can review the privacy policy on the management of data by Social networks of which the buttons refer.

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